Lillypost is a monthly book subscription box that sends children's books to your door! Each month, tiny fingers will discover carefully curated books, a lovely little note and stickers for fun!
We offer three options so you can choose the box that best suits the age of your child. Our Board Book Box is perfect for ages 0-3, our Picture Book Box is great for ages 4-7, and our Mixed Book Box is for families who are looking for books at different reading levels.
Our Picture Book Box comes with 3 books.
Our Board Book Box comes with 4 books.
Our Mixed Book Box comes with 2 picture books and 1 board book.
Every box of books is selected by passionate parents, aunts, uncles just like you. This means that we select books that we believe will make the biggest impression, create the most fun, and bring the most joy to your little bookworm.
A Lillypost box starts at $19.95/month + $4.95/box shipping. However, the longer you commit to a subscription, the lower the price per box! For a 12 month subscription, the price drops to $15.95 + $4.95 shipping per box!
No, your books will not come automatically wrapped. However, you do have the option to pay an additional $5/box to have all the books individually wrapped.
Since many of our books are purchased from publishers' excess inventory, they add a small mark on the edge of the book to ensure that the books cannot be returned. All the books are new and in excellent condition; however, that small mark allows us to offer our boxes at the prices we do!
All picture books are hardcover; however, we do not guarantee that these books will come with a dust jacket.
We have a mixed book box that are great for families for children at different reading levels! A mixed box includes 2 picture books and 1 board books to appeal to each age group.
Community is a very important word to everyone here at Lillypost. If you receive a book that your child already has, we encourage you to share it with your community. Drop it off at a local charity, your child’s classroom, or even give it to your neighbor! We think this could be a great chance to interact with those around you and help make a small difference for children’s literacy.
Your first box will ship within 2-4 business days after your order is placed and will take approximately 3-10 business days to arrive at your door depending on the location.
No, just because you order during the same month as someone else, it does not mean that you will be receiving the same books. We select our favorite books and add them to a pool on a continual basis. New books are added weekly and it will always be a fun surprise for both the child and the parents!
Unfortunately, we do not offer this feature currently.
Here at Lillypost, literacy is of the utmost importance. That is why we donate one new book for every single box shipped out our doors to a charity focused on advancing children’s literacy. To date, we have donated over 20,000 books! Learn more here.
We accept credit card payments from Visa, MasterCard, and American Express.
We are sorry, but we do not offer gift cards at this point in time.
Your credit card may be declined because we do not accept the form of payment you are trying to enter. Also, double check that the billing information you are entering matches the billing address connected to your credit card exactly. If you are still having trouble, contact us and we can help you out.
No worries! Login into your account and click the order # to get your full order breakdown and also your order fulfillment status.
Contact our customer service team who would be happy to look into your account for you. A refund will be given when needed. Please call us at 1-844-565-5471.
If you would like to change your box type, please contact us at help@lillypost.com or our toll free number 1-844-565-5471.
If this is your first time signing up for Lillypost, you will be billed immediately. For all subsequent renewals, you will be billed on your anniversary day of the month. For example, if you placed your first order on April 10th your next billing would be on May 10th, then June 10th, etc. Similarly if you purchased one of our prepayment plans, it would be on the same anniversary day but timed at 3, 6, or 12 months from the first purchase.
Your subscription will renew on your anniversary date. If you choose "This is a gift" on the checkout page, your subscription will not be renewed and your card will not be charged again.
You sure can! Simply call or email our team at least three days before the shipment that you would like to skip and they will adjust your subscription for you. Your subsequent box(es) will automatically adjust and will ship the following month on your anniversary date.
Yes! Our boxes default to monthly shipments but if you call or email our customer service team, they can adjust your subscription to whatever frequency you would like. Would you like your box shipped every other month? We can do that for you. Would you only like your box quarterly? We’ve got you covered!
Simply login into your account, go to My Profile and update the payment information listed under Manage Payment.
Currently we only ship to the United States and Canada. If you are in the US but your shipping address is in Canada, please visit www.lillypost.ca to place your order.
Your Lillypost box will ship approximately every 30 days based on your original sign up date. If your anniversary date falls on a weekend, the box will be shipped out on the following Monday.
Sorry but we do not offer this service currently. If you would like a shipping estimate, please feel free to contact our customer service team!
Once your box has shipped, expected delivery times in the United States is on average 3-10 business days, depending on the location.
Once your order has been shipped, you will receive a shipping confirmation email that will have all the tracking information you need. This number can also be found in your profile information on our website.
The tracking information will be updated 24-48 hours after you receive notification that it has shipped. If the time period passes and an update is still not available, please contact customer service at 1-844-565-5471 or help@lillypost.com with your order ID so we can assist you.
We are so sorry to hear your box has not arrived yet! Please contact customer service so we can verify that your address is correct and take any action needed to get you your box!
We are truly sorry! We would like to make it up to you so please contact us at help@lillypost.com or give us a call at 1-844-565-5471 with the details.
Log in to your Lillypost account and edit your information under your profile. Please note that your shipping address must be updated before your renewal date in order for the package to go to that new location. If you require assistance updating your shipping address, please contact us!
Sorry to see you go! In order to cancel your subscription, you will need to call our customer service team at 1-844-565-5471 and they would be happy to help you out and answer any questions you may have.
You must cancel before your anniversary date if you do not want your subscription to renew.
Simply visit the Lillypost website, login to your account and place another order! It’s just that simple.
You can check your current credit balance by logging into your account, going to your profile and and selecting the Rewards tab.
Your $5 referral credit will be applied to your account 7 days after your friend’s order is placed.
You don’t have to do anything! Your credits will be automatically applied to your next order. It’s just that easy!
Please contact customer service by email at help@lillypost.com or by phone at 1.844.565.5471 so we can look into this for you.
For all inquiries, please send an email to marketing@lillypost.com. If you are a Blogger, YouTuber or Instagrammer, please include your full name as well as links to all your social channels and your reason for contacting us. If you are press or media, please include your business' information as well as your reason for contact. Thanks!